Why unified commerce is the future of successful retail
Have you ever wondered what distinguishes an exceptional e-commerce store from an average one? The answer is operational efficiency. This efficiency shows through supply chain management, fulfillment processes, and customer service. You may be wondering how to achieve such efficiency. Well, one effective approach is to adopt a system that unifies data that derives from […]
How to manage returns effectively for 2023 Peak Season
E-commerce Peak Season typically occurs from October to December, and online retailers usually experience a surge in sales during key shopping events like Christmas, Black Friday, and Cyber Monday. However, a rise in sales equals a rise in returns. A survey by Shopify observes that most returns are in January (80.65%), followed by December (3.23%) […]
Logistics data: why is it important?
In today’s market, retailers are burdened with the challenge of finding ways to maximize efficiency while cutting down on costs. Fortunately, adopting automation to gather relevant logistics data is a key strategy in addressing these difficult tasks. Advanced technological systems are able to streamline processes and reduce errors, allowing for quicker decision-making and enhanced supply […]
Insights on last mile delivery and the key KPIs you need to monitor
Last-mile delivery accounts for 53% of the total cost of shipping, 24% of retailers state that more than one in ten orders aren’t delivered on the first attempt and 65% of all customer complaints are about last-mile delivery. What does this mean for e-commerce? These statistics highlight the significant challenges connected to last-mile delivery, namely […]
Ecommerce in Latin America: new opportunities for retailers
Latin America is today highly appealing for international expansion due to its growing e-commerce market, currently valued at an impressive $362 billion and with annual growth rates of 25%. Compared to the United States, where Amazon monopolizes the digital shopping landscape, Latin America offers a more diverse and dynamic market, with many online marketplaces constituting […]
The importance of demand planning for ecommerce operational success
Demand planning is a collaborative and strategic approach in supply chain management that is extremely important for companies to align their inventory with customer demand, in order to minimize overstocking or disruptions in the supply chain. This process not only enhances profitability – by avoiding financial burdens associated with storage costs, spoilage, and tied-up capital […]
Incoterms 2020 Guide: FOB – Free On Board
The International Chamber of Commerce (ICC) has established Incoterms, or international commercial terms, to make global trade simpler. These universally acknowledged guidelines define the responsibilities of both buyers and sellers in international trade contracts and business deals. While some of these terms are applicable to all transport modes, others are exclusively for waterway shipments. What […]
Incoterms 2020 Guide: CIF – Cost, Insurance, Freight
The International Chamber of Commerce (ICC) has established Incoterms, or international commercial terms, to make global trade simpler. These universally acknowledged guidelines define the responsibilities of both buyers and sellers in international trade contracts and business deals. While some of these terms are applicable to all transport modes, others are exclusively for waterway shipments. What […]
Incoterms 2020 Guide: EXW – Ex Works
The International Chamber of Commerce (ICC) has established Incoterms, or international commercial terms, to make global trade simpler. These universally acknowledged guidelines define the responsibilities of both buyers and sellers in international trade contracts and business deals. While some of these terms are applicable to all transport modes, others are exclusively for waterway shipments. What […]
Incoterms 2020 Guide: FCA – Free Carrier
The International Chamber of Commerce (ICC) has established Incoterms, or international commercial terms, to make global trade simpler. These universally acknowledged guidelines define the responsibilities of both buyers and sellers in international trade contracts and business deals. While some of these terms are applicable to all transport modes, others are exclusively for waterway shipments. What […]
