10 strategies to improve customer satisfaction in 2023

Ecommerce is synonymous with convenience and speed in offering products and services. These two aspects have contributed to its growing popularity. However, despite the many benefits of online shopping, one of the biggest challenges for ecommerce is delivering the same level of customer service that can be found in brick-and-mortar stores. In order to do […]

How to improve your ecommerce logistics performance

A proper management of your logistics will help you maximize your ecommerce profits. Logistics accounts for about 80% of an ecommerce’s expenses and includes all the steps necessary to make sure that the products reach the customer without damage or delays. It is therefore the pillar of every online sales activity and in this article […]

6 reasons why you should consider outsourcing your ecommerce warehouse

E-commerce is now one of the preferred sales channels for commercial activities thanks to the numerous advantages it offers, such as low management costs, possibility of selling all over the world, and high scalability potential. However, one of the great barriers that hinders the success of an ecommerce site is the management of logistics. Most […]

3PL ecommerce Fulfillment

The e-commerce business has made it easier for companies to sell their products directly to consumers, but it also creates unique challenges. How to manage your supply chain and ecommerce logistics services while keeping costs low? And how can we satisfy the growing demand by avoiding delivery delays and keeping order fulfillment consistent?  A 3pl […]

Outsourcing logistics. Advantages and advice

esternalizzazione della logistica

The outsourcing of logistics is a trend that in recent years has acquired great relevance within corporate decisions. This interest in outsourcing logistics processes brings in fact two important advantages: entrusting logistics processes to experts in the field and savings in terms of warehouse management, couriers and employees who have to deal with the activities. […]

The importance of a fulfillment center for fast and precise shipments

​​If you have an ecommerce store, you know how complicated it is to personally manage the inventory and distribution of your products, while ensuring fast and precise shipments. If packing orders and running to the post office every day to keep up with the growing volume of orders has become unsustainable, it is time to […]